Privacy Policy

1. Introduction

Welcome to Dialable World, operated by AEGONTECH LLC ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our voice calling services.

2. Information We Collect

2.1 Personal Information

When you create an account or use our services, we may collect:

• Email address
• Full name
• Payment information (processed securely through Stripe)
• Phone numbers you dial

2.2 Call Data

We collect call-related information including:

• Call duration
• Call destination (phone numbers called)
• Call timestamps
• Cost information

2.3 Technical Information

• Browser type and version
• IP address
• Device information
• Microphone access (only during active calls)

3. How We Use Your Information

We use your information to:

• Provide and maintain our calling services
• Process your payments and manage your account balance
• Send you service-related communications
• Improve our services and user experience
• Prevent fraud and ensure security
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our services (e.g., Twilio for call routing, Stripe for payments)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure server infrastructure, and regular security audits. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Call records are retained for accounting and regulatory purposes for up to 7 years.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data

To exercise these rights, please contact us via our Support page.

8. Cookies and Tracking

We use essential cookies to maintain your session and provide our services. We do not use third-party advertising cookies. You can control cookies through your browser settings.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our service. Your continued use of our services after changes constitutes acceptance.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us via our Support page.