Contact Support

Have questions or need assistance? Our team is here to help. Fill out the form, and we'll get back to you as soon as possible.

General Inquiries

For general questions about our services, pricing, or features.

Technical Support

Having trouble making calls or managing your account? We're here to fix it.

Corporate Office

AEGONTECH LLC8 The Green, Suite B
Dover, DE 19901-3618
United States

Frequently asked questions

How do I make my first call?

Sign in, open the web dialer and allow microphone access when your browser asks. Enter the number in international format, starting with + and the country code, then press call. Your first call is free and limited to one minute.

How much do calls cost?

Calls are billed per minute at the rate for the country you are calling, deducted from your prepaid balance. You can look up any destination on our rates page before you call, so there are no surprises.

How do I add credit to my account?

Add funds from your dashboard. Payments are processed by Stripe, so your card details are never stored on our servers. Your balance and call history are always visible in the dashboard.

My call did not connect or the audio is poor. What should I check?

First confirm that your browser has permission to use the microphone and that you are on a stable connection. Check that the number is in international format, then try again in an up-to-date version of Chrome, Safari, Firefox or Edge. If the problem continues, send us the number you dialed and the time of the call.

Can I use my own phone number as caller ID?

Not at the moment. Calls placed through Dialable World show our number to the person you call.

How long does support take to reply?

We read every message and reply to the email address you provide. Including your account email and a short description of what happened helps us resolve your request faster.